1. Introduction


1.1 Welcome to Olyn

Welcome to Olyn's services. These Terms and Conditions ("Terms") govern your access to and use of Olyn's websites, applications, and services, including Olyn Studio and Olyn Pay (collectively, the "Services"). Our Services are provided by Olyn Inc., a company incorporated in Delaware, USA with its principal place of business at 123 E San Carlos ST, PMB 4990 San Jose, CA 95112 ("Olyn US"), and by Olyn Lab S.L., a company registered in Spain with its registered office at Muntaner 262, 4-4, 08022 Barcelona ("Olyn EU"). Olyn US and Olyn EU are collectively referred to as "Olyn," "we," "us," or "our" in these Terms.

THIS AGREEMENT AFFECTS YOUR LEGAL RIGHTS, SO PLEASE READ CAREFULLY. BY CLICKING ON ANY “I ACCEPT” BUTTON, CREATING AN ACCOUNT (AS DEFINED BELOW), OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THIS AGREEMENT AND ALL OF THE TERMS INCORPORATED HEREIN. If you do not agree to this Agreement, you may not access or use the Service.

PLEASE READ SECTION 19 OF THIS AGREEMENT CAREFULLY, AS IT CONTAINS AN ARBITRATION AGREEMENT WHICH WILL, WITH LIMITED EXCEPTIONS, REQUIRE DISPUTES BETWEEN US TO BE SUBMITTED TO BINDING AND FINAL ARBITRATION. UNLESS YOU OPT OUT OF THE ARBITRATION AGREEMENT: (1) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING; AND (2) YOU ARE AGREEING TO MANDATORY INDIVIDUAL ARBITRATION FOR THE RESOLUTION OF DISPUTES AND WAIVING YOUR RIGHT TO A JURY TRIAL ON YOUR CLAIMS. 


1.2 Scope of Services

Our Services include, but are not limited to:

  1. Olyn Studio: A streaming tool that allows filmmakers to distribute their content and viewers to access and stream digital content via links.

  2. Olyn Pay: A payment processing service for digital content transactions, both within Olyn's ecosystem and, in the future, for other merchants.


1.3 Acceptance and Applicability

By accessing or using our Services, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use our Services.

These Terms apply to all users of the Services, including without limitation, users who are browsers, customers, merchants, vendors, filmmakers, and/or contributors of content.


1.4 Age Restriction

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you are at least 18 years of age.


1.5 Jurisdiction and Governing Law

For users in the United States and any other country/region outside the European Union, these Terms are governed by the laws of California, without regard to its conflict of law provisions. For users in the European Union, these Terms are governed by the laws of your country of residence, and you benefit from any mandatory provisions of the law of the country in which you are resident.


1.6 Language

These Terms are written in English. Translations into other languages may be provided for convenience only. In the event of any conflict between the English version and any translation, the English version shall prevail.


1.7 Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the updated Terms on our website and updating the "Last Updated" date at the top of these Terms. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.


1.8 Additional Terms

Certain Services or features may be subject to additional terms and conditions, which will be posted or presented to you in connection with the relevant Services or features. All such additional terms are incorporated by reference into these Terms.



2. Acceptance of Terms


2.1 Binding Agreement

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as any additional terms and conditions and policies referenced herein or available by hyperlink. This agreement is legally binding between you and Olyn.


2.2 Electronic Acceptance

You agree that by clicking "Sign Up," "Create Account," "I Agree," “Pay” or similar buttons or links as may be designated by Olyn to indicate acceptance of these Terms, or by accessing or using our Services, you are entering into a legally binding contract. You acknowledge that this action constitutes a valid signature and satisfies any laws requiring a signature, including the E-Sign Act in the United States and the eIDAS Regulation in the European Union.

2.3 Capacity to Accept

By accepting these Terms, you represent and warrant that:

  1. You have the legal capacity and authority to enter into a binding agreement;

  2. You are at least 18 years old;

  3. Your use of the Services does not violate any applicable law or regulation.

2.4 Account Creation

If you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Services.

2.5 Responsibility for Account Activity

You are responsible for safeguarding the password that you use to access the Services and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

2.6 Multiple Users

If you are accepting these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms. In such cases, "you" and "your" in these Terms shall refer to such entity.

2.7 Conflict with Other Agreements

If you have entered into a separate written agreement with Olyn for the use of specific Services, and there is any conflict between the terms of that agreement and these Terms, the terms of the separate agreement will take precedence.

2.8 Rejection of Terms

If you do not agree to these Terms, you must not access or use the Services. If you are already using the Services and do not agree to these Terms or any updates to these Terms, you must stop using the Services and close your account immediately.

2.9 Changes to Terms

Olyn reserves the right to update or modify these Terms at any time without prior notice. We will provide notice of any material changes as described in Section 1.7. Your continued use of the Services following the posting of any changes to the Terms constitutes acceptance of those changes.

2.10 Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

3. Service Description

3.1 Overview of Services

Olyn provides a range of digital content and payment processing services. Our primary offerings include Olyn Studio and Olyn Pay, as well as related services and features that may be introduced or modified from time to time.

3.2 Olyn Studio

3.2.1 Tool Description

Olyn Studio is a streaming tool that connects filmmakers with viewers, allowing for the distribution and consumption of digital video content.

3.2.2 For Filmmakers

  1. Content Upload: Filmmakers can upload their original video content to the platform.

  2. Distribution: We provide tools for filmmakers to distribute their content to viewers.

  3. Monetization: Options for monetizing content, including pay-per-view, subscription models, or ad-supported streaming.

  4. Analytics: Access to viewership data and performance metrics.

3.2.3 For Viewers

  1. Content Access: Users can access digital video content via links.

  2. Streaming: High-quality streaming of selected content on various devices.

  3. Interactive Features: Rating, reviewing, and sharing capabilities for viewed content.

3.3 Olyn Pay

3.3.1 Service Description

Olyn Pay is a payment processing service designed for digital content transactions.

3.3.2 Features

  1. Secure Transactions: Processing of payments for digital content purchases within the Olyn ecosystem.

  2. Multiple Payment Methods: Support for various payment methods, including credit cards, debit cards, and other region-specific payment options.

  3. Currency Support: Transactions in multiple currencies, with automatic conversion where applicable.

  4. Recurring Payments: Support for subscription-based models and recurring billing where, when applicable.

3.3.3 Future Expansion

Olyn Pay may be expanded in the future to support transactions for other merchants beyond the Olyn ecosystem. Users will be notified of any such expansions and any additional terms that may apply.

3.4 Service Availability

3.4.1 Geographical Restrictions

Our Services may not be available in all countries or regions. We reserve the right to limit or restrict access to our Services based on geographical location, in compliance with applicable laws and regulations.

3.4.2 Technical Requirements

Access to and optimal use of our Services may require specific hardware, software, or network capabilities. Users are responsible for ensuring they meet these requirements.

3.5 Service Modifications

3.5.1 Continuous Improvement

We are constantly updating and improving our Services. We may add, modify, or remove features or functionality at any time.

3.5.2 Notice of Changes

We will provide notice of significant changes to our Services through our website, email, or within the Services themselves.

3.6 Third-Party Services

3.6.1 Integration

Our Services may integrate with or provide access to third-party services. Use of such third-party services may be subject to additional terms and conditions.

3.6.2 Responsibility

Olyn is not responsible for any third-party services accessed through our platform. Users interact with such services at their own risk.

3.7 Service Level Commitment

3.7.1 Availability

We strive to maintain high availability of our Services but do not guarantee uninterrupted access. Occasional downtime may occur for maintenance or due to technical issues.

3.7.2 Support

We provide customer support for our Services via our Products and Services, and via our email support@olyn.com

3.8 Prohibited Uses

Users must not use our Services for any illegal or unauthorized purpose, or in any way that violates these Terms or any applicable laws and regulations

4. User Representations and Warranties

By using Olyn's Services, you represent and warrant that:

4.1 Legal Capacity

4.1.1 Age Requirement

You are at least 18 years of age, or the legal age of majority in your jurisdiction, whichever is higher.

4.1.2 Authority

If you are using the Services on behalf of a company, organization, or other entity, you have the authority to bind that entity to these Terms.

4.2 Accuracy of Information

4.2.1 Personal Information

All personal information you provide during the registration process or through your use of the Services is true, accurate, current, and complete.

4.2.2 Tax Compliance

You agree to provide accurate and truthful information about your location when making purchases through Olyn's services. Olyn relies on this information to calculate applicable taxes. Deliberately misrepresenting your location (e.g., through the use of VPNs or providing false postal codes) to evade taxes is a violation of these terms. In the event of such misrepresentation, Olyn reserves the right to adjust your payments and you may be held liable for any tax-related penalties or additional charges incurred..

4.2.3 Ongoing Obligation

You agree to maintain and promptly update your personal information to keep it true, accurate, current, and complete.

4.3 Account Security

4.3.1 Responsibility

You are solely responsible for maintaining the confidentiality of your account and password, including but not limited to restricting access to your computer and/or account.

4.3.2 Unauthorized Use

You agree to immediately notify Olyn of any unauthorized use of your account or any other breach of security.

4.4 Compliance with Laws

4.4.1 General Compliance

Your use of the Services will not violate any applicable local, state, national, or international law, regulation, or ordinance.

4.4.2 Export Controls

You will comply with all applicable export control laws and regulations in your use of the Services.

4.5 Content Ownership and Rights

4.5.1 For Filmmakers

If you are a filmmaker, film studio or content creator using Olyn Studio, you represent and warrant that:

  1. You own or have the necessary licenses, rights, consents, and permissions to use and authorize Olyn to use all intellectual property rights in and to any content you submit.

  2. Your content does not and will not infringe, violate, or misappropriate any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right.

Additional terms might apply, which will be shared upon agreement.

4.5.2 For All Users

You represent and warrant that any user content you post or share through the Services does not violate any third-party rights or applicable laws.

4.6 Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  1. Violating any laws, regulations, or third-party rights.

  2. Impersonating any person or entity or falsely stating or misrepresenting your affiliation with a person or entity.

  3. Interfering with or disrupting the Services or servers or networks connected to the Services.

  4. Attempting to gain unauthorized access to any portion of the Services or any other systems or networks connected to the Services.

  5. Using the Services for any illegal or unauthorized purpose.

  6. Transmitting any viruses, worms, defects, Trojan horses, or other items of a destructive nature.

4.7 Financial Representations

If you use Olyn Pay, you represent and warrant that:

  1. You have the legal right to use any credit card(s) or other payment method(s) in connection with any transaction.

  2. The information you supply to us is true, correct, and complete.

4.8 Indemnification

You agree to indemnify, defend, and hold harmless Olyn and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of the Services or your violation of these Terms.

4.9 Acknowledgment

You acknowledge that Olyn has no control over, and no duty to take any action regarding:

  1. Which users gain access to the Services.

  2. What content you access via the Services.

  3. What effects the content may have on you.

  4. How you may interpret or use the content.

  5. What actions you may take as a result of having been exposed to the content.

5. Account Registration and Security

5.1 Account Creation

5.1.1 Registration Requirement

To access certain features of the Services, you may be required to create an account with Olyn.

5.1.2 Accurate Information

You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

5.1.3 Unique Account

Each user is allowed only one account. Creating multiple accounts for a single user is prohibited.

5.2 Account Credentials

5.2.1 Username and Password

Upon completing the registration process, you will receive a username and password, or you may be asked to create these credentials.

5.2.2 Confidentiality

You are responsible for maintaining the confidentiality of your account credentials.

5.2.3 Prohibited Actions

You agree not to share your account credentials or transfer your account to any other person or entity.

5.3 Account Security

5.3.1 User Responsibility

You are solely responsible for any and all activities that occur under your account.

5.3.2 Security Measures

We encourage you to use "strong" passwords (passwords that use a combination of upper and lower case letters, numbers, and symbols) with your account.

5.3.3 Two-Factor Authentication

Where available, we strongly recommend enabling two-factor authentication for added security.

5.4 Unauthorized Access

5.4.1 Notification Requirement

You agree to notify Olyn immediately of any unauthorized use of your account or any other breach of security.

5.4.2 Liability

Olyn will not be liable for any loss or damage arising from your failure to comply with this Section.

5.5 Account Verification

5.5.1 Identity Verification

Olyn reserves the right to verify your identity and request additional information to validate your account.

5.5.2 Refusal of Registration

We reserve the right to refuse registration of, or cancel, accounts that we deem inappropriate.

5.6 Account Termination

5.6.1 Termination by User

You may terminate your account at any time by following the instructions on the Olyn website or by contacting our customer support.

5.6.2 Termination by Olyn

Olyn reserves the right to terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms.

5.7 Effect of Account Termination

5.7.1 Access to Services

Upon termination, your right to use the Services will immediately cease.

5.7.2 Data Retention

We may retain certain information as required by law or as necessary for our legitimate business purposes.

5.8 Account Recovery

5.8.1 Password Reset

If you forget your password, you may request a password reset through our website.

5.8.2 Account Recovery Process

For security reasons, account recovery may require verification of your identity through various means.

5.9 Child Accounts and Parental Controls

5.9.1 Age Restrictions

Users under the age of 18 are not permitted to create accounts. However, we may offer specific features for child accounts managed by parents or legal guardians.

5.9.2 Parental Responsibility

Parents or legal guardians who create or manage accounts for their children are responsible for monitoring and controlling their children's access to the Services.

5.10 Business Accounts

5.10.1 Additional Information

For business accounts, we may require additional information about your company and authorized users.

5.10.2 Administrator Responsibility

The administrator of a business account is responsible for managing user access and ensuring compliance with these Terms for all users associated with the account.

5.11 Dormant Accounts

5.11.1 Inactivity Period

Accounts that remain inactive for an extended period (as determined by Olyn) may be subject to termination or additional verification upon reactivation.

5.11.2 Notification

We will attempt to notify you before terminating a dormant account.

6. Privacy Policy and Data Protection

6.1 Privacy Policy

6.1.1 Incorporation by Reference

Our Privacy Policy, available at [insert link to Privacy Policy], is incorporated into and forms part of these Terms.

6.1.2 Acceptance

By using our Services, you acknowledge that you have read and understood our Privacy Policy and agree to the collection, use, and disclosure of your information as described therein.

6.2 Data Protection Laws

6.2.1 Compliance

Olyn complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Union and the California Consumer Privacy Act (CCPA) for California residents.

6.2.2 Data Controller

For the purposes of the GDPR, Olyn EU acts as the data controller for EU users' personal data.

6.3 Personal Data Collection and Use

6.3.1 Types of Data Collected

We collect various types of personal data, including but not limited to:

  1. Account information (e.g., name, email address, phone number)

  2. Payment information

  3. Usage data and analytics

  4. Communication data (e.g., customer support interactions)

6.3.2 Purposes of Data Processing

We process personal data for purposes including:

  1. Providing and improving our Services

  2. Processing transactions

  3. Communicating with users

  4. Complying with legal obligations

6.4 Data Sharing and Transfers

6.4.1 Third-Party Service Providers

We may share personal data with third-party service providers who assist us in operating our Services.

6.4.2 International Data Transfers

For users in the EU, we ensure that any transfer of personal data outside the EU complies with applicable data protection laws, including the use of Standard Contractual Clauses.

6.5 User Rights

6.5.1 Access and Control

Users have certain rights regarding their personal data, which may include:

  1. Right to access

  2. Right to rectification

  3. Right to erasure ("right to be forgotten")

  4. Right to restrict processing

  5. Right to data portability

  6. Right to object

6.5.2 Exercising Your Rights

To exercise your data protection rights, please contact us at [insert privacy contact email].

6.6 Data Retention

6.6.1 Retention Period

We retain personal data for as long as necessary to provide our Services and comply with legal obligations.

6.6.2 Data Deletion

Upon account termination, we will delete or anonymize your personal data, except where we are required to retain it for legal or legitimate business purposes.

6.7 Data Security

6.7.1 Security Measures

We implement appropriate technical and organizational measures to protect personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

6.7.2 Breach Notification

In the event of a personal data breach, we will notify affected users and relevant authorities as required by applicable laws.

6.8 Cookies and Tracking Technologies

6.8.1 Use of Cookies

We use cookies and similar tracking technologies to enhance user experience and collect usage data. For more information, please refer to our Cookie Policy [insert link to Cookie Policy].

6.8.2 Cookie Preferences

Users can manage their cookie preferences through their browser settings or our cookie management tool.

6.9 Marketing Communications

6.9.1 Consent

We may send marketing communications to users who have given their consent or where we have a legitimate interest to do so.

6.9.2 Opting Out

Users can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

6.10 Children's Privacy

6.10.1 Age Restrictions

Our Services are not intended for children under the age of 13 (or the relevant age of digital consent in your jurisdiction).

6.10.2 Parental Consent

If we become aware that we have collected personal data from children without parental consent, we will take steps to delete that information.

6.11 Changes to Privacy Policy

6.11.1 Updates

We may update our Privacy Policy from time to time. We will notify users of any material changes.

6.11.2 Review

We encourage users to review our Privacy Policy periodically for any changes.

6.12 Data Protection Officer

6.12.1 Contact Information

For any data protection related inquiries, you can contact our Data Protection Officer at [insert DPO email].

7. Pricing and Fees; Payments

7.1 Pricing Structure

7.1.1 Service Fees

All pricing and payment terms for Olyn's Services, including Olyn Studio and Olyn Pay, are as indicated at the point of sale or otherwise displayed on the Service.

7.1.2 Currency Display

Where possible, prices will be displayed in the user's local currency. However, this may not always be available for all regions or transactions.

7.1.3 VAT and Taxes

For EU users, prices may include VAT where applicable. The inclusion of VAT will be clearly indicated at the point of sale.

7.1.4 Changes to Pricing

Olyn reserves the right to change its prices and billing methods at any time. Any price changes will be communicated to users in advance.

7.2 Payment Obligations

7.2.1 Binding Agreement

Any payment obligations you incur are binding at the time of purchase. By making a purchase, you agree to pay the specified fees.

7.2.2 Payment Methods

We accept various payment methods, which may include credit cards, debit cards, and other region-specific payment options.

7.3 Third-Party Payment Processors

7.3.1 Service Providers

Olyn uses third-party service providers for payment processing. As of the date of these Terms, these include:

  • Shift4 Payments, LLC

  • Checkout Ltd

This list may be updated from time to time as we add or change payment processors.

7.3.2 Additional Terms

By making a purchase, you agree to be bound by the terms of use of our current payment processors, including but not limited to:

7.3.3 Information Sharing

You authorize Olyn and its Third-Party Service Providers to share necessary information and payment instructions to complete your transactions.

7.4 Billing and Invoicing

7.4.1 Authorization

By providing payment information, you authorize Olyn and/or our Third-Party Service Provider to immediately invoice your Account for all Fees due and payable2.

7.4.2 Recurring Payments

For subscription-based services, you agree to recurring billing based on the subscription terms.

7.4.3 Payment Information Updates

You shall immediately notify Olyn of any change in your payment information to maintain its accuracy2.

7.5 Taxes

7.5.1 Sales Tax

Any applicable Sales Tax will be charged in addition to the fees for the Services2.

7.5.2 Tax Responsibility

You are responsible for paying all applicable taxes, including sales tax, value added tax, or other equivalent taxes2.

7.6 Refunds and Cancellations

7.6.1 Refund Policy

Except as set forth in this Agreement, all Fees for the Service are non-refundable. Purchase and Rental Transactions; Cancellations. Except as described in this paragraph, all transactions for Purchased Digital Content, Rental Digital Content are final, and we do not accept returns of such Digital Content. You may cancel an order for Purchased Digital Content or Rental Digital Content within 48 hours of purchase or rental (or, for customers in the UK and European Union, within 14 days from the date of purchase or rental) by contacting Olyn customer service via e-mail at support@olyn.com (subject: Cancel My Order); except that you may not cancel an order for Purchased Digital Content or Rental Digital Content once you have started watching or downloading such Digital Content.

7.6.2 Cancellation Policy

Cancellation policies for specific services will be provided at the point of purchase or in the relevant service description.

7.7 Late Payments and Failed Transactions

7.7.1 Consequences

Your failure to provide accurate payment information or our inability to collect payment constitutes a material breach of this Agreement2.

7.7.2 Service Interruption

Olyn reserves the right to suspend or terminate services for accounts with outstanding balances.

7.8 Promotional Offers

7.8.1 Special Offers

Olyn may from time to time offer special promotional offers, plans, or memberships2.

7.8.2 Terms of Promotions

Any promotional offers will be subject to specific terms and conditions, which will be communicated at the time of the offer.

7.9 Dispute Resolution

7.9.1 Billing Disputes

If you believe there's an error in your billing, please contact our customer support immediately.

7.9.2 Chargeback Policy

Unauthorized chargebacks may result in the suspension or termination of your account.

7.10 Payment Security

7.10.1 Data Protection

We implement industry-standard security measures to protect your payment information.

7.10.2 PCI Compliance

Our payment processing adheres to Payment Card Industry Data Security Standard (PCI DSS) requirements.

8. Digital Content and Services Conformity

8.1 Service Quality

8.1.1 General Commitment

Olyn strives to ensure that all digital content and services provided through our platform conform to the descriptions provided and meet reasonable quality standards.

8.1.2 Technical Requirements

We will provide information about the technical requirements necessary to use our digital content and services effectively.

8.2 Content Description

8.2.1 Accuracy

We endeavor to provide accurate and comprehensive descriptions of all digital content available through Olyn Studio.

8.2.2 User Responsibility

Users are encouraged to review all available information about digital content before making a purchase or accessing the content.

8.3 Functionality and Compatibility

8.3.1 Functionality

We will provide clear information about the functionality of digital content, including applicable technical protection measures.

8.3.2 Compatibility

Information about the compatibility and interoperability of digital content with hardware and software will be made available to users.

8.4 Updates and Modifications

8.4.1 Service Updates

Olyn may provide updates to digital content or services to maintain or enhance functionality, security, or compatibility.

8.4.2 Notification

Users will be informed about any updates that may affect their access to or use of digital content or services.

8.5 Content Standards for Filmmakers

8.5.1 Quality Requirements

Filmmakers uploading content to Olyn Studio must ensure their content meets our specified quality standards, which will be provided separately.

8.5.2 Content Guidelines

All content must adhere to our Content Guidelines, which prohibit illegal, offensive, or harmful material.

8.6 Conformity with EU Law

8.6.1 Compliance

For users in the European Union, we ensure compliance with the Digital Content and Digital Services Directive (EU) 2019/770.

8.6.2 Consumer Rights

EU consumers have the right to remedies in case of lack of conformity, as provided by applicable EU and national laws.

8.7 Performance and Security

8.7.1 Service Performance

We strive to maintain high performance standards for our digital services, including streaming quality and payment processing speed.

8.7.2 Security Measures

Appropriate technical and organizational measures are implemented to ensure the security of our digital content and services.

8.8 Customer Support

8.8.1 Availability

We provide customer support to address issues related to the conformity of digital content and services.

8.8.2 Support Channels

Information on how to access customer support will be clearly communicated to users.

8.9 Feedback and Improvement

8.9.1 User Feedback

We encourage users to provide feedback on the quality and conformity of our digital content and services.

8.9.2 Continuous Improvement

Olyn is committed to continuously improving our services based on user feedback and technological advancements.

8.10 Third-Party Content

8.10.1 Limited Responsibility

While we strive to ensure the quality of all content on our platform, Olyn cannot guarantee the conformity of third-party content beyond our direct control.

8.10.2 Reporting Mechanism

Users can report any third-party content that they believe does not conform to our standards or legal requirements.

8.11 Disclaimers

8.11.1 "As Is" Provision

Unless explicitly stated otherwise, our digital content and services are provided "as is" and "as available."

8.11.2 Limitation of Liability

Our liability for non-conformity is limited as specified in the Limitation of Liability section of these Terms, except where prohibited by applicable law.

9. License to Service and Content

9.1 Grant of License

9.1.1 Limited License

Subject to your compliance with these Terms, Olyn grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services and any content made available through the Services for your personal, non-commercial use.

9.1.2 Content License

When you purchase or access digital content through Olyn Studio, you are granted a limited license to stream or download that content for personal use only. This license does not permit you to:

a) Copy, distribute, modify, or create derivative works from the content.

b) Use the content for commercial purposes without prior written consent from Olyn or the content owner.

c) Share your login credentials or allow others to access your account.

9.2 User Content

9.2.1 Ownership

You retain all rights to any content you upload, submit, or share through the Services ("User Content"). By submitting User Content, you grant Olyn a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, modify, publish, and distribute such User Content in connection with the Services.

9.2.2 Responsibility for User Content

You are solely responsible for the User Content you submit and for any consequences of submitting it. Olyn does not endorse any User Content and disclaims any liability for its accuracy or legality.

9.3 Intellectual Property Rights

9.3.1 Ownership of Services

All intellectual property rights in and to the Services and their content (excluding User Content) are owned by Olyn or its licensors. This includes but is not limited to copyrights, trademarks, patents, and trade secrets.

9.3.2 No Transfer of Rights

Nothing in these Terms shall be construed as granting you any rights in or to the Services or their content beyond the limited licenses expressly granted herein.

9.4 Feedback

9.4.1 User Feedback

If you provide Olyn with feedback, suggestions, or ideas regarding the Services ("Feedback"), you grant Olyn a perpetual, irrevocable, worldwide license to use such Feedback without any obligation to you.

9.4.2 No Confidentiality

All Feedback will be treated as non-confidential and non-proprietary.

9.5 Third-Party Content

9.5.1 License from Third Parties

Some content available through our Services may be licensed from third parties. Your use of such content is subject to additional terms specified by those third parties.

9.5.2 Responsibility for Third-Party Content

Olyn is not responsible for any third-party content accessed through our Services and disclaims all liability related thereto.

9.6 Termination of License

9.6.1 Revocation of License

Olyn reserves the right to revoke your license to use the Services at any time if you violate these Terms.

9.6.2 Effect of Termination

Upon termination of your access to the Services or revocation of your license, you must cease all use of the Services and delete any downloaded content.

10. Ownership and Intellectual Property

10.1 Olyn's Intellectual Property

10.1.1 Ownership

All intellectual property rights in and to the Services, including but not limited to copyrights, trademarks, trade secrets, and patents, are owned by Olyn or its licensors.

10.1.2 No Transfer of Rights

Nothing in these Terms shall be construed as transferring any ownership rights in the Services or their content to you or any other user.

10.2 User Content

10.2.1 Ownership of User Content

You retain all rights to any content you upload, submit, or share through the Services ("User Content").

10.2.2 License Grant to Olyn

By submitting User Content, you grant Olyn a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the User Content in connection with the Services and Olyn's business operations.

10.3 Trademarks

10.3.1 Olyn Trademarks

The Olyn name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Olyn or its affiliates or licensors. You may not use such marks without the prior written permission of Olyn.

10.3.2 Third-Party Trademarks

Other names, logos, product and service names, designs, and slogans that appear on the Services are the trademarks of their respective owners and are used by Olyn under license or with permission.

10.4 Copyright Infringement

10.4.1 DMCA Compliance

Olyn respects the intellectual property rights of others and expects users of the Services to do the same. We will respond to notices of alleged copyright infringement that comply with applicable law and are properly provided to us.

10.4.2 Reporting Copyright Infringement

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please provide our copyright agent with the following information:

  1. A physical or electronic signature of the copyright owner or a person authorized to act on their behalf;

  2. Identification of the copyrighted work claimed to have been infringed;

  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;

  4. Your contact information, including your address, telephone number, and an email address;

  5. A statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;

  6. A statement that the information in the notification is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

10.5 Feedback

10.5.1 Ownership of Feedback

Any feedback, comments, ideas, improvements, or suggestions (collectively, "Feedback") provided by you to Olyn with respect to the Services shall remain the sole and exclusive property of Olyn.

10.5.2 License to Use Feedback

Olyn shall be free to use, copy, modify, publish, or redistribute the Feedback for any purpose and in any way without any credit or compensation to you.

10.6 Reservation of Rights

10.6.1 Olyn's Rights

Olyn reserves all rights not expressly granted to you in these Terms. You acknowledge that you have no right to access the Services in source-code form.

11. User Content and Conduct

11.1 User Content

11.1.1 Definition

"User Content" refers to any content, including but not limited to text, images, videos, audio, or other material that you submit, upload, or transmit through the Services.

11.1.2 Responsibility

You are solely responsible for your User Content and the consequences of submitting and publishing it through the Services.

11.1.3 No Endorsement

Olyn does not endorse any User Content or any opinion, recommendation, or advice expressed therein. We expressly disclaim any and all liability in connection with User Content.

11.2 Content Standards

11.2.1 Prohibited Content

You agree not to submit, upload, or transmit any User Content that:

  1. Is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or invasive of another's privacy;

  2. Infringes any patent, trademark, trade secret, copyright, or other intellectual property rights of any party;

  3. Contains software viruses or any other computer code designed to interfere with the functionality of the Services;

  4. Impersonates any person or entity or falsely states or misrepresents your affiliation with a person or entity;

  5. Contains unsolicited or unauthorized advertising, promotional materials, spam, junk mail, or any other form of solicitation.

11.2.2 Content Removal

Olyn reserves the right to remove any User Content that violates these Terms or is otherwise objectionable, at our sole discretion and without prior notice.

11.3 License Grant

11.3.1 License to Olyn

By submitting User Content, you grant Olyn a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the User Content in connection with the Services and Olyn's business operations.

11.3.2 License to Other Users

You also grant each user of the Services a non-exclusive license to access your User Content through the Services, and to use, reproduce, distribute, prepare derivative works of, display and perform such User Content as permitted through the functionality of the Services and under these Terms.

11.4 User Conduct

11.4.1 Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  1. Violating any applicable laws or regulations;

  2. Interfering with or disrupting the Services or servers or networks connected to the Services;

  3. Attempting to gain unauthorized access to any portion of the Services or any other systems or networks connected to the Services;

  4. Using the Services for any illegal or unauthorized purpose;

  5. Harassing, threatening, or intimidating other users of the Services;

  6. Collecting or storing personal data about other users without their express permission.

11.4.2 Account Security

You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

11.5 Monitoring and Enforcement

11.5.1 Right to Monitor

Olyn has the right, but not the obligation, to monitor User Content and user conduct on the Services.

11.5.2 Enforcement Actions

We may take any action we deem appropriate if we believe that User Content or user conduct violates these Terms, including removing content, suspending or terminating accounts, and reporting violations to law enforcement authorities.

11.6 Feedback

11.6.1 Voluntary Submissions

Any feedback, comments, ideas, or suggestions you provide regarding the Services ("Feedback") is entirely voluntary.

11.6.2 License to Use Feedback

By providing Feedback, you grant Olyn a perpetual, irrevocable, worldwide license to use, modify, and incorporate the Feedback into our Services without any obligation to compensate you.

12. Third-Party Services; Third-Party Terms

12.1 Third-Party Services

12.1.1 Integration

Our Services may integrate with or provide access to third-party services, applications, websites, or content ("Third-Party Services").

12.1.2 No Endorsement

Olyn does not endorse or control Third-Party Services. We provide these integrations for your convenience only.

12.1.3 Responsibility

Your use of any Third-Party Services is solely between you and the applicable third-party provider.

12.2 Third-Party Terms

12.2.1 Separate Agreements

Your use of Third-Party Services may be subject to separate terms of service, privacy policies, and other agreements ("Third-Party Terms").

12.2.2 User Responsibility

It is your responsibility to review and comply with any applicable Third-Party Terms.

12.2.3 No Liability

Olyn is not responsible for any Third-Party Terms or any content, features, products, or practices of any Third-Party Services.

12.3 Payment Processors

12.3.1 Third-Party Payment Services

We use third-party payment processors to facilitate payments on our platform. By using our payment services, you agree to be bound by the terms of service of our payment processors, including:

  1. Shift4 Payment's Terms of Use (https://www.shift4.com/legal)

  2. Checkout Ltd's Terms of Use (https://www.checkout.com/legal/terms-and-policies)

12.3.2 Payment Information

You authorize Olyn to share necessary information with these third-party payment processors to facilitate transactions.

12.4 Content Delivery Networks

12.4.1 Use of CDNs

We may use third-party content delivery networks (CDNs) to deliver content more efficiently.

12.4.2 Data Processing

Your use of our Services constitutes consent for these CDNs to process your data as necessary to provide the Services.

12.5 Analytics and Advertising

12.5.1 Third-Party Tools

We may use third-party analytics and advertising tools to better understand user behavior and improve our Services.

12.5.2 Data Collection

These tools may collect and use certain data about your activities. Please review our Privacy Policy for more information on how we handle your data.

12.6 Social Media Integrations

12.6.1 Social Media Features

Our Services may include features that connect to third-party social media platforms.

12.6.2 Data Sharing

Your use of these features may result in the collection or sharing of information about you by these social media platforms.

12.7 Changes to Third-Party Services

12.7.1 Modification or Discontinuation

Third-Party Services may change or discontinue their services at any time. Olyn is not responsible for any such changes.

12.7.2 Impact on Our Services

Changes to Third-Party Services may affect the functionality of our Services. We will make reasonable efforts to adjust our Services accordingly, but cannot guarantee continued integration.

12.8 Disclaimer of Warranties

12.8.1 No Warranties

Olyn makes no warranties or representations about any Third-Party Services.

12.8.2 Use at Own Risk

Your use of any Third-Party Services is at your own risk and subject to the terms and conditions of use for such services.

13. Communications and Notices

13.1 Electronic Communications

13.1.1 Consent to Electronic Communications

By using our Services, you consent to receive communications from us electronically, including emails, texts, mobile push notices, or notices and messages on the Service.

13.1.2 Delivery of Communications

You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

13.2 Notices to Olyn

13.2.1 Method of Delivery

Any notice to Olyn must be sent via email to [insert official contact email] or by postal mail to [insert official mailing address].

13.2.2 Effective Date

Notices sent by email will be deemed received 24 hours after the time sent, unless the sending party receives an automated message that the email has not been delivered. Notices sent by postal mail will be deemed received three business days after the date of mailing.

13.3 Notices to Users

13.3.1 Method of Delivery

Olyn may provide notices to you via email to the email address associated with your account, hard copy, or posting of such notice on the Service.

13.3.2 Effective Date

Notices provided by posting on the Service will be effective upon posting. Notices provided by email or hard copy will be effective when Olyn sends the email or hard copy.

13.4 Contact Information

13.4.1 User Responsibility

You are responsible for keeping your email address and, where applicable, your contact details and postal address current and active on your Olyn account.

13.4.2 Consequences of Failure to Maintain Current Information

If you fail to maintain accurate contact information, Olyn cannot be held liable for any failure to notify you of changes to the Service or these Terms.

13.5 Opt-Out Options

13.5.1 Marketing Communications

You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us at [insert contact email for opt-outs].

13.5.2 Transactional or Relationship Messages

You may not opt out of transactional or relationship messages related to your account or your transactions on the Service.

13.6 SMS and Mobile Push Notifications

13.6.1 Consent

By providing your mobile phone number, you consent to receive SMS or text messages from Olyn related to the Services.

13.6.2 Opting Out

You can opt out of SMS or text messages by replying STOP to any message. You can opt out of mobile push notifications through your device settings.

13.7 Changes to Contact Preferences

13.7.1 User Control

You can change your contact preferences at any time by updating your account settings or by contacting us at [insert contact email].

13.7.2 Processing Time

Please allow up to 10 business days for changes to your preferences to take effect.

14. Modifications to the Service

14.1 Right to Modify

14.1.1 Continuous Improvement

Olyn reserves the right to modify, suspend, or discontinue the Services (in whole or in part) at any time, with or without notice to you.

14.1.2 No Liability

Olyn shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services.

14.2 Types of Modifications

14.2.1 Feature Updates

Olyn may add, alter, or remove features and functionalities of the Services at any time.

14.2.2 Performance Improvements

We may make changes to enhance the performance, stability, or security of the Services.

14.2.3 User Interface Changes

The appearance or layout of the Services may be modified to improve user experience.

14.3 Notification of Changes

14.3.1 Material Changes

For material changes to the Services, Olyn will make reasonable efforts to provide notice through the Services, via email, or other means.

14.3.2 Minor Updates

Minor updates or changes may be made without specific notification.

14.4 User's Responsibility

14.4.1 Staying Informed

It is your responsibility to review any notifications of changes and to remain aware of the current version of the Services and these Terms.

14.4.2 Continued Use

Your continued use of the Services following any modifications constitutes your acceptance of such changes.

14.5 Discontinuation of Services

14.5.1 Right to Discontinue

Olyn reserves the right to discontinue or replace any part of the Services at its sole discretion.

14.5.2 Data Preservation

In the event of a discontinuation, Olyn will make reasonable efforts to provide notice and, where applicable, offer a way to retrieve your data.

14.6 Beta Features

14.6.1 Experimental Services

Olyn may offer beta or experimental features that are subject to additional terms and may be modified or discontinued at any time without notice.

14.7 Third-Party Integrations

14.7.1 Changes to Integrations

Modifications to the Services may affect third-party integrations. Olyn is not responsible for any impact on or changes to third-party services.

14.8 Downtime and Maintenance

14.8.1 Scheduled Maintenance

Olyn may perform scheduled maintenance during which the Services may be unavailable. We will attempt to provide advance notice for any planned downtime.

14.8.2 Emergency Maintenance

In cases of emergency maintenance or unforeseen issues, the Services may be unavailable without advance notice.

15. Termination

15.1 Termination by User

15.1.1 Right to Terminate

You may terminate your account and discontinue your use of the Services at any time by following the instructions provided in your account settings or by contacting customer support.

15.1.2 Effect of Termination

Upon termination, you will lose access to your account and any content associated with it. Olyn may delete your User Content in accordance with our Privacy Policy.

15.2 Termination by Olyn

15.2.1 Right to Terminate

Olyn reserves the right to suspend or terminate your access to the Services, including your account, at any time and for any reason, including but not limited to:

a) Violations of these Terms;

b) Engaging in fraudulent or illegal activities;

c) Requests by law enforcement or other government agencies;

d) Discontinuance or material modification of the Services;

e) Extended periods of inactivity.

15.2.2 Notification of Termination

If Olyn terminates your account, we will make reasonable efforts to notify you via email or through the Services, unless such notification is prohibited by law.

15.3 Immediate Termination

15.3.1 Grounds for Immediate Termination

Olyn may terminate your access to the Services immediately and without prior notice if:

a) You engage in conduct that Olyn deems harmful or disruptive;

b) You violate any applicable laws or regulations;

c) You infringe upon the rights of Olyn or any third party.

15.4 Survival of Terms

15.4.1 Continuing Obligations

Certain provisions of these Terms will survive termination, including but not limited to:

  1. Ownership and Intellectual Property;

  2. Disclaimer of Warranties;

  3. Limitation of Liability;

  4. Indemnification;

  5. Dispute Resolution and Governing Law.

15.5 Data Retention

15.5.1 Retention Policy

Olyn may retain certain information and User Content in accordance with our Privacy Policy and applicable laws even after your account is terminated.

15.6 Reinstatement

15.6.1 Right to Reactivate

If your account is terminated, you may request reinstatement by contacting customer support; however, Olyn reserves the right to deny such requests at its sole discretion.

15.7 No Refunds

15.7.1 Non-Refundable Fees

Termination of your account does not entitle you to a refund for any fees paid for the Services, unless otherwise specified in these Terms or required by applicable law.

16. Disclaimer of Warranties

16.1 General Disclaimer

16.1.1 No Guarantees

The Services are provided on an "as-is" and "as-available" basis without any warranties of any kind, either express or implied. Olyn disclaims all warranties, express or implied, including but not limited to:

  1. The implied warranties of merchantability, fitness for a particular purpose, and non-infringement;

  2. Any warranty that the Services will be uninterrupted, secure, or error-free.

16.2 Specific Disclaimers

16.2.1 Accuracy of Information

Olyn does not warrant that the information provided through the Services is accurate, reliable, or complete. You acknowledge that any reliance on such information is at your own risk.

16.2.2 Third-Party Content

Olyn is not responsible for any third-party content accessible through the Services, and we do not endorse or guarantee the accuracy or reliability of any such content.

16.3 No Liability for User Content

16.3.1 Responsibility for User Content

You acknowledge that Olyn does not control and is not responsible for User Content submitted by you or other users. Olyn disclaims all liability for any loss or damage resulting from your use of or reliance on such User Content.

16.4 Limitations on Warranties

16.4.1 No Warranty for Specific Outcomes

Olyn does not warrant that the Services will meet your requirements or that any defects in the Services will be corrected.

16.4.2 No Warranty for Compatibility

Olyn does not guarantee that the Services will be compatible with your devices or software.

16.5 Exclusions

16.5.1 Jurisdictional Variations

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

16.6 Acknowledgment

16.6.1 Acceptance of Disclaimer

By using our Services, you acknowledge that you have read and understood this Disclaimer of Warranties section and agree to its terms as part of your agreement with Olyn. Your acceptance of these terms clarifies that you are aware of the limitations regarding warranties and the nature of the Services provided.

17. Limitation of Liability

17.1 General Limitation

17.1.1 No Liability for Indirect Damages

To the fullest extent permitted by applicable law, Olyn, its affiliates, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Services. This includes, but is not limited to:

  1. Loss of profits;

  2. Loss of data;

  3. Loss of goodwill;

  4. Business interruption;

  5. Any other intangible losses.

17.2 Maximum Liability

17.2.1 Cap on Direct Damages

In no event shall Olyn's total liability to you for all claims arising out of or relating to these Terms or your use of the Services exceed the amount you paid to Olyn in the twelve (12) months preceding the claim.

17.3 Exclusions

17.3.1 Jurisdictional Variations

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the limitations set forth in this section may not apply to you.

17.4 Basis of Bargain

17.4.1 Acknowledgment of Risk

You acknowledge that Olyn has set its prices and entered into these Terms in reliance upon the limitations of liability set forth herein, which allocate the risks between you and Olyn.

17.5 Indemnification

17.5.1 User Responsibility

You agree to indemnify and hold harmless Olyn and its affiliates from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services or any violation of these Terms.

17.6 No Waiver

17.6.1 Enforcement of Limitations

The failure of Olyn to enforce any right or provision in these Terms shall not be deemed a waiver of such right or provision.

18. Indemnification

18.1 User Indemnification Obligation

18.1.1 Scope of Indemnification

You agree to indemnify, defend, and hold harmless Olyn, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from:

  1. Your violation of these Terms;

  2. Your use of the Services;

  3. Any content you submit, post, or transmit through the Services;

  4. Your violation of any rights of another person or entity;

  5. Your violation of any applicable laws, rules, or regulations.

18.2 Notification of Claims

18.2.1 Duty to Notify

You agree to promptly notify Olyn of any third-party claims, cooperate with Olyn in defending such claims, and pay all fees, costs, and expenses associated with defending such claims (including, but not limited to, attorneys' fees).

18.3 Olyn's Right to Assume Defense

18.3.1 Control of Defense

Olyn reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such case, you agree to cooperate with Olyn in asserting any available defenses.

18.4 No Admission of Liability

18.4.1 Settlement Authority

You agree not to settle any matter without the prior written consent of Olyn. Olyn will not unreasonably withhold or delay its consent to settle.

18.5 Survival of Indemnification

18.5.1 Post-Termination Obligations

This indemnification obligation will survive the termination of these Terms and your use of the Services.

18.6 Limitation on Indemnification

18.6.1 Jurisdictional Restrictions

To the extent prohibited by applicable law, nothing in these Terms shall require you to indemnify Olyn for its own negligence, fraud, or willful misconduct.

18.7 Mitigation of Damages

18.7.1 Duty to Mitigate

Both parties agree to take reasonable steps to mitigate any damages that may be subject to indemnification under this section.

19. Dispute Resolution and Governing Law

19.1 Governing Law

19.1.1 Jurisdiction

These Terms and any disputes arising out of or related to your use of the Services shall be governed by and construed in accordance with the laws of the State of California, USA, without regard to its conflict of law principles.

19.2 Dispute Resolution Process

19.2.1 Informal Resolution

Before initiating any formal legal action, you agree to attempt to resolve any disputes informally by contacting Olyn at [insert contact email]. We will make reasonable efforts to address your concerns.

19.2.2 Formal Dispute Resolution

If a dispute cannot be resolved informally within [insert timeframe, e.g., 30 days], either party may initiate formal dispute resolution as outlined below.

19.3 Arbitration Agreement (for US Users)

19.3.1 Binding Arbitration

ARBITRATION AGREEMENT. Please read this section (the “Arbitration Agreement”) carefully. It is part of your contract with Olyn and affects your rights. It contains procedures for MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER. 

Applicability of Arbitration Agreement. Subject to the terms of this Arbitration Agreement, you and Olyn agree that any dispute, claim, disagreements arising out of or relating in any way to your access to or use of the Service, any communications you receive, any products sold or distributed through the Service or this Agreement and prior versions of this Agreement, including claims and disputes that arose between you and us before the effective date of this Agreement (each, a “Dispute”) will be resolved by binding arbitration, rather than in court, except that: (i) you and Olyn may assert claims or seek relief in small claims court if such claims qualify and remain in small claims court; and (ii) you or Olyn may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). For purposes of this Arbitration Agreement, “Dispute” will also include disputes that arose or involve facts occurring before the existence of this or any prior versions of this Agreement as well as claims that may arise after the termination of this Agreement. 

Informal Dispute Resolution. There might be instances when a Dispute arises between you and Olyn. If that occurs, Olyn is committed to working with you to reach a reasonable resolution. You and Olyn agree that good faith informal efforts to resolve Disputes can result in a prompt, low‐cost and mutually beneficial outcome (“Informal Dispute Resolution”). You and Olyn therefore agree that before either party commences arbitration against the other (or initiates an action in small claims court if a party so elects), we will personally meet and confer telephonically or via videoconference, in a good faith effort to resolve informally any Dispute covered by this Arbitration Agreement (“Informal Dispute Resolution Conference”). If you are represented by counsel, your counsel may participate in the conference, but you will also participate in the conference.

The party initiating a Dispute must give notice to the other party in writing of its intent to initiate an Informal Dispute Resolution Conference (“Notice”), which shall occur within forty-five (45) days after the other party receives such Notice, unless an extension is mutually agreed upon by the parties. Notice to Olyn that you intend to initiate an Informal Dispute Resolution Conference should be sent by email to admin@olyn.com or regular mail to our offices located at 123 E San Carlos St. PMB 4990 San Jose, CA 95112. The Notice must include: (1) your name, telephone number, mailing address, e‐mail address associated with your Account (if you have one); (2) the name, telephone number, mailing address and e‐mail address of your counsel, if any; and (3) a description of your Dispute.

The Informal Dispute Resolution Conference shall be individualized such that a separate conference must be held each time either party initiates a Dispute, even if the same law firm or group of law firms represents multiple users in similar cases, unless all parties agree; multiple individuals initiating a Dispute cannot participate in the same Informal Dispute Resolution Conference unless all parties agree. In the time between a party receiving the Notice and the Informal Dispute Resolution Conference, nothing in this Arbitration Agreement shall prohibit the parties from engaging in informal communications to resolve the initiating party’s Dispute. Engaging in the Informal Dispute Resolution Conference is a condition precedent and requirement that must be fulfilled before commencing arbitration. The statute of limitations and any filing fee deadlines shall be tolled while the parties engage in the Informal Dispute Resolution Conference process required by this section.

Waiver of Jury Trial. YOU AND OLYN HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and Olyn are instead electing that all Disputes shall be resolved by arbitration under this Arbitration Agreement, except as specified in Section 18 (Applicability of Arbitration Agreement). There is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review. 

Waiver of Class and Other Non-Individualized Relief. YOU AND OLYN AGREE THAT, EXCEPT AS SPECIFIED IN SECTION 18.i (BATCH ARBITRATION), EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND DISPUTES OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. Subject to this Arbitration Agreement, the arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by the party’s individual claim. Nothing in this paragraph is intended to, nor shall it, affect the terms and conditions under Section 18.i (Batch Arbitration). Notwithstanding anything to the contrary in this Arbitration Agreement, if a court decides by means of a final decision, not subject to any further appeal or recourse, that the limitations of this section are invalid or unenforceable as to a particular claim or request for relief (such as a request for public injunctive relief), you and Olyn agree that that particular claim or request for relief (and only that particular claim or request for relief) shall be severed from the arbitration and may be litigated in the state or federal courts located in the State of New York. All other Disputes shall be arbitrated or litigated in small claims court. This section does not prevent you or Olyn from participating in a class-wide settlement of claims.

Rules and Forum. This Agreement evidences a transaction involving interstate commerce; and notwithstanding any other provision herein with respect to the applicable substantive law, the Federal Arbitration Act, 9 U.S.C. § 1 et seq., will govern the interpretation and enforcement of this Arbitration Agreement and any arbitration proceedings. If the Informal Dispute Resolution process described above does not resolve satisfactorily within sixty (60) days after receipt of your Notice, you and Olyn agree that either party shall have the right to finally resolve the Dispute through binding arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”), in accordance with the Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified by this section of this Arbitration Agreement. The AAA Rules are currently available at https://www.adr.org/sites/default/files/Consumer%20Rules.pdf.

A party who wishes to initiate arbitration must provide the other party with a request for arbitration (the “Request”). The Request must include: (1) the name, telephone number, mailing address, e‐mail address of the party seeking arbitration and the account username (if applicable) as well as the email address associated with any applicable Account; (2) a statement of the legal claims being asserted and the factual bases of those claims; (3) a description of the remedy sought and an accurate, good‐faith calculation of the amount in controversy in United States dollars; (4) a statement certifying completion of the Informal Dispute Resolution process as described above; and (5) evidence that the requesting party has paid any necessary filing fees in connection with such arbitration. 

If the party requesting arbitration is represented by counsel, the Request shall also include counsel’s name, telephone number, mailing address, and email address. Such counsel must also sign the Request. By signing the Request, counsel certifies to the best of counsel’s knowledge, information, and belief, formed after an inquiry reasonable under the circumstances, that: (1) the Request is not being presented for any improper purpose, such as to harass, cause unnecessary delay, or needlessly increase the cost of dispute resolution; (2) the claims, defenses and other legal contentions are warranted by existing law or by a nonfrivolous argument for extending, modifying, or reversing existing law or for establishing new law; and (3) the factual and damages contentions have evidentiary support or, if specifically so identified, will likely have evidentiary support after a reasonable opportunity for further investigation or discovery. 

Unless you and Olyn otherwise agree, or the Batch Arbitration process discussed in Section 18.i (Batch Arbitration) is triggered, the arbitration will be conducted in the county where you reside. Subject to the AAA Rules, the arbitrator may direct a limited and reasonable exchange of information between the parties, consistent with the expedited nature of the arbitration. If the AAA is not available to arbitrate, the parties will select an alternative arbitral forum. Your responsibility to pay any AAA fees and costs will be solely set forth in the applicable AAA Rules. 

You and Olyn agree that all materials and documents exchanged during the arbitration proceedings shall be kept confidential and shall not be shared with anyone except the parties’ attorneys, accountants, or business advisors, and shall be subject to the condition that they agree to keep all materials and documents exchanged during the arbitration proceedings confidential. 

Arbitrator. The arbitrator will be either a retired judge or an attorney licensed to practice law in the State of New York and will be selected by the parties from the AAA’s roster of consumer dispute arbitrators. If the parties are unable to agree upon an arbitrator within thirty-five (35) days of delivery of the Request, then the AAA will appoint the arbitrator in accordance with the AAA Rules, provided that if the Batch Arbitration process under Section 18.i (Batch Arbitration) is triggered, the AAA will appoint the arbitrator for each batch.

Authority of Arbitrator. The arbitrator shall have exclusive authority to resolve any Dispute, including, without limitation, disputes arising out of or related to the interpretation or application of the Arbitration Agreement, including the enforceability, revocability, scope, or validity of the Arbitration Agreement or any portion of the Arbitration Agreement, except for the following: (1) all Disputes arising out of or relating to Section 18.d (Waiver of Class and Other Non-Individualized Relief), including any claim that all or part of Section d (Waiver of Class and Other Non-Individualized Relief) is unenforceable, illegal, void or voidable, or that such Section d (Waiver of Class and Other Non-Individualized Relief) has been breached, shall be decided by a court of competent jurisdiction and not by an arbitrator; (2) except as expressly contemplated in Section i (Batch Arbitration), all Disputes about the payment of arbitration fees shall be decided only by a court of competent jurisdiction and not by an arbitrator; (3) all Disputes about whether either party has satisfied any condition precedent to arbitration shall be decided only by a court of competent jurisdiction and not by an arbitrator; and (4) all Disputes about which version of the Arbitration Agreement applies shall be decided only by a court of competent jurisdiction and not by an arbitrator. The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties, except as expressly provided in Section i (Batch Arbitration). The arbitrator shall have the authority to grant motions dispositive of all or part of any Dispute. The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The award of the arbitrator is final and binding upon you and us. Judgment on the arbitration award may be entered in any court having jurisdiction.

Attorneys’ Fees and Costs. The parties shall bear their own attorneys’ fees and costs in arbitration unless the arbitrator finds that either the substance of the Dispute or the relief sought in the Request was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)). If you or Olyn need to invoke the authority of a court of competent jurisdiction to compel arbitration, then the party that obtains an order compelling arbitration in such action shall have the right to collect from the other party its reasonable costs, necessary disbursements, and reasonable attorneys’ fees incurred in securing an order compelling arbitration. The prevailing party in any court action relating to whether either party has satisfied any condition precedent to arbitration, including the Informal Dispute Resolution process, is entitled to recover their reasonable costs, necessary disbursements, and reasonable attorneys’ fees and costs. 

Batch Arbitration. To increase the efficiency of administration and resolution of arbitrations, you and Olyn agree that in the event that there are one-hundred (100) or more individual Requests of a substantially similar nature filed against Olyn by or with the assistance of the same law firm, group of law firms, or organizations, within a thirty (30) day period (or as soon as possible thereafter), the AAA shall (1) administer the arbitration demands in batches of 100 Requests per batch (plus, to the extent there are less than 100 Requests left over after the batching described above, a final batch consisting of the remaining Requests); (2) appoint one arbitrator for each batch; and (3) provide for the resolution of each batch as a single consolidated arbitration with one set of filing and administrative fees due per side per batch, one procedural calendar, one hearing (if any) in a place to be determined by the arbitrator, and one final award (“Batch Arbitration”).

All parties agree that Requests are of a “substantially similar nature” if they arise out of or relate to the same event or factual scenario and raise the same or similar legal issues and seek the same or similar relief. To the extent the parties disagree on the application of the Batch Arbitration process, the disagreeing party shall advise the AAA, and the AAA shall appoint a sole standing arbitrator to determine the applicability of the Batch Arbitration process (“Administrative Arbitrator”). In an effort to expedite resolution of any such dispute by the Administrative Arbitrator, the parties agree the Administrative Arbitrator may set forth such procedures as are necessary to resolve any disputes promptly. The Administrative Arbitrator’s fees shall be paid by Olyn.

You and Olyn agree to cooperate in good faith with the AAA to implement the Batch Arbitration process including the payment of single filing and administrative fees for batches of Requests, as well as any steps to minimize the time and costs of arbitration, which may include: (1) the appointment of a discovery special master to assist the arbitrator in the resolution of discovery disputes; and (2) the adoption of an expedited calendar of the arbitration proceedings.

This Batch Arbitration provision shall in no way be interpreted as authorizing a class, collective and/or mass arbitration or action of any kind, or arbitration involving joint or consolidated claims under any circumstances, except as expressly set forth in this provision.

30-Day Right to Opt Out. You have the right to opt out of the provisions of this Arbitration Agreement by sending written notice of your decision to opt out to: 123 E San Carlos St. PMB 4990 San Jose, CA 95112 or via e-mail to support@olyn.com, within thirty (30) days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address, the email address associated with your Account (if you have one), and an unequivocal statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of this Agreement will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may currently have, or may enter in the future, with us.

Invalidity, Expiration. Except as provided in Section d (Waiver of Class or Other Non-Individualized Relief), if any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Arbitration Agreement shall continue in full force and effect. You further agree that any Dispute that you have with Olyn as detailed in this Arbitration Agreement must be initiated via arbitration within the applicable statute of limitation for that claim or controversy, or it will be forever time barred. Likewise, you agree that all applicable statutes of limitation will apply to such arbitration in the same manner as those statutes of limitation would apply in the applicable court of competent jurisdiction.

Modification. Notwithstanding any provision in this Agreement to the contrary, we agree that if Olyn makes any future material change to this Arbitration Agreement, we will notify you. Unless you reject the change within thirty (30) days of such change become effective by writing to Olyn at 123 E San Carlos St. PMB 4990 San Jose, CA 95112 or by e-mail at support@olyn.com, your continued use of the Service, including the use of services offered on the Service following the posting of changes to this Arbitration Agreement constitutes your acceptance of any such changes. Changes to this Arbitration Agreement do not provide you with a new opportunity to opt out of the Arbitration Agreement if you have previously agreed to a version of this Agreement and did not validly opt out of arbitration. If you reject any change or update to this Arbitration Agreement, and you were bound by an existing agreement to arbitrate Disputes arising out of or relating in any way to your access to or use of the Service, any communications you receive, any products sold or distributed through the Service or this Agreement, the provisions of this Arbitration Agreement as of the date you first accepted this Agreement (or accepted any subsequent changes to this Agreement) remain in full force and effect. Olyn will continue to honor any valid opt outs of the Arbitration Agreement that you made to a prior version of this Agreement.

19.3.2 Waiver of Class Action

You agree that any arbitration shall be conducted on an individual basis and not as a class action or representative action.

19.3.3 Location of Arbitration

The arbitration shall take place in [insert city, state], and the arbitrator's decision shall be final and binding.

19.4 Alternative Dispute Resolution (for EU Users)

19.4.1 Mediation

For users located in the European Union, any disputes arising out of or related to these Terms or your use of the Services may first be submitted to mediation before resorting to arbitration or litigation.

19.4.2 Access to ADR

You have the right to access alternative dispute resolution (ADR) mechanisms available in your jurisdiction, and Olyn will provide information about such mechanisms upon request.

19.5 Exceptions to Arbitration

19.5.1 Injunctive Relief

Notwithstanding the above, either party may seek injunctive relief in a court of competent jurisdiction to protect its intellectual property rights or confidential information.

19.6 Limitation Period

19.6.1 Timeframe for Claims

Any claim arising out of or related to these Terms must be brought within one year after the cause of action arises, or such claim will be barred.

19.7 Severability

19.7.1 Invalid Provisions

If any provision of this Dispute Resolution section is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions shall remain in full force and effect.

20. Right of Withdrawal (EU Users)

20.1 Right of Withdrawal

20.1.1 Consumer Rights

If you are a consumer located in the European Union, you have the right to withdraw from the contract for the purchase of digital content or services within 14 days without giving any reason if you have not started streaming or downloading the content.

20.2 Withdrawal Period

20.2.1 Timeframe

The withdrawal period will expire 14 days from the day you acquire physical possession of the goods or the day on which the contract is concluded for services.

20.3 How to Exercise Your Right

20.3.1 Notification of Withdrawal

To exercise your right of withdrawal, you must inform Olyn of your decision to withdraw by a clear statement (e.g., a letter sent by post, fax, or email) using the contact information provided below:

  • Email: support@olyn.com

20.4 Effects of Withdrawal

20.4.1 Refund Process

If you withdraw from this contract, we will reimburse you all payments received from you, including delivery costs (except for the supplementary costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event no later than 14 days from the day on which we receive your notification of withdrawal.

20.4.2 Method of Refund

We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

20.5 Exceptions to the Right of Withdrawal

20.5.1 Non-Refundable Services

You acknowledge that your right of withdrawal does not apply to:

  1. Contracts for the supply of digital content that is not supplied on a tangible medium if you have expressly consented to the performance of the contract before the withdrawal period has expired and have acknowledged that you will lose your right of withdrawal;

  2. Contracts for services that have been fully performed if performance began with your prior express consent and acknowledgment that you would lose your right of withdrawal once the contract has been fully performed.

20.6 Contact Information

20.6.1 Customer Support

For any questions or concerns regarding your right of withdrawal or to notify us about your decision to withdraw, please contact us at:

  • Email: support@olyn.com

21. Alternative Dispute Resolution (ADR) for EU Consumers

21.1 Right to Alternative Dispute Resolution

21.1.1 Consumer Protection

If you are a consumer located in the European Union, you have the right to seek resolution of disputes through alternative dispute resolution (ADR) mechanisms, which provide a way to resolve disputes without going to court.

21.2 Access to ADR

21.2.1 Information on ADR

Olyn is committed to resolving disputes amicably and encourages you to contact us directly if you have any concerns. If we are unable to resolve your dispute directly, you may access ADR services.

21.3 Online Dispute Resolution Platform

21.3.1 ODR Platform

The European Commission provides an online platform for resolving disputes between consumers and businesses without going to court. You can access the platform at [insert URL of the ODR platform].

21.4 Conditions for ADR

21.4.1 Eligibility

To use ADR services, the dispute must arise from a contract concluded online between you and Olyn, and you must have first attempted to resolve the dispute directly with us.

21.5 Participation in ADR

21.5.1 Commitment to Mediation

If you choose to engage in ADR, both parties agree to participate in good faith in the mediation process and any subsequent resolution efforts.

21.6 No Obligation to Use ADR

21.6.1 Right to Legal Action

You are not obligated to use ADR services and retain the right to pursue legal action in accordance with Section 19 (Dispute Resolution and Governing Law) of these Terms.

21.7 Contact Information for ADR

21.7.1 How to Reach Us

For questions regarding ADR or if you wish to initiate an alternative dispute resolution process, please contact us at:

  • Email: support@olyn.com

22. Notice to California Residents

22.1 California Consumer Privacy Act (CCPA)

22.1.1 Rights Under CCPA

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). This section outlines your rights regarding the collection, use, and disclosure of your personal information.

22.2 Information We Collect

22.2.1 Categories of Personal Information

Olyn may collect the following categories of personal information about you:

a) Identifiers (e.g., name, email address, phone number);

b) Commercial information (e.g., transaction history);

c) Internet or other electronic network activity (e.g., browsing history);

d) Geolocation data;

e) Inferences drawn from any of the above information.

22.3 Purposes for Collecting Personal Information

22.3.1 Use of Information

We collect and use your personal information for various purposes, including:

a) Providing and improving our Services;

b) Communicating with you;

c) Complying with legal obligations;

d) Analyzing usage trends and preferences.

22.4 Your Rights

22.4.1 Right to Know

You have the right to request disclosure of the following information:

a) The categories of personal information we have collected about you;

b) The purposes for which we collect or sell your personal information;

c) The categories of third parties with whom we share your personal information.

22.4.2 Right to Delete

You have the right to request that we delete any personal information we have collected from you, subject to certain exceptions.

22.4.3 Right to Opt-Out

You have the right to opt-out of the sale of your personal information to third parties.

22.5 How to Exercise Your Rights

22.5.1 Request Process

To exercise your rights under the CCPA, please submit a request by contacting us at:

  • Email: support@olyn.com

22.6 Verification of Requests

22.6.1 Identity Verification

We may need to verify your identity before processing your request to ensure that we are providing information only to you or your authorized representative.

22.7 Non-Discrimination

22.7.1 Equal Treatment

Olyn will not discriminate against you for exercising any of your rights under the CCPA, including denying you services or charging you different prices.

23. Notice to EU and UK Residents

23.1 General Information

23.1.1 Data Protection Rights

If you are a resident of the European Union (EU) or the United Kingdom (UK), you have certain rights under the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018 regarding your personal information.

23.2 Your Rights

23.2.1 Right to Access

You have the right to request access to your personal data that we hold about you and to obtain information about how we process it.

23.2.2 Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data we hold about you.

23.2.3 Right to Erasure

You have the right to request deletion of your personal data when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.

23.2.4 Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain conditions.

23.2.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

23.2.6 Right to Object

You have the right to object to our processing of your personal data based on legitimate interests or for direct marketing purposes.

23.3 How to Exercise Your Rights

23.3.1 Request Submission

To exercise any of your rights, please contact us at:

  • Email: support@olyn.com

23.4 Verification of Identity

23.4.1 Identity Confirmation

We may need to verify your identity before processing your request, ensuring that we provide information only to you or your authorized representative.

23.5 Complaints

23.5.1 Supervisory Authority

If you believe that we are processing your personal data in violation of applicable laws, you have the right to lodge a complaint with a supervisory authority in your jurisdiction.

23.6 Data Retention

23.6.1 Retention Policy

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

24. Arbitration Agreement (US Users)

24.1 Agreement to Arbitrate

24.1.1 Binding Arbitration

You agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Services shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules.

24.2 Scope of Arbitration

24.2.1 Covered Disputes

This arbitration agreement applies to all disputes arising out of or relating to these Terms, including but not limited to:

a) Claims related to the interpretation, breach, termination, or validity of these Terms;

b) Claims related to your use of the Services;

c) Claims brought under federal, state, or local laws.

24.3 Waiver of Class Action

24.3.1 Individual Claims Only

You agree that any arbitration shall be conducted on an individual basis and not as a class action or representative action. You waive any right to bring a class action, collective action, or representative action against Olyn.

24.4 Location of Arbitration

24.4.1 Venue

The arbitration shall take place in [insert city, state], unless you and Olyn agree otherwise in writing.

24.5 Selection of Arbitrator

24.5.1 Arbitrator Qualifications

The arbitration shall be conducted by a single arbitrator who is knowledgeable in the subject matter of the dispute and is selected in accordance with AAA rules.

24.6 Fees and Costs

24.6.1 Responsibility for Costs

Each party shall bear its own costs and expenses incurred in connection with the arbitration, including attorneys' fees; however, Olyn will pay the filing fee for any claims you bring against us.

24.7 Confidentiality

24.7.1 Confidential Proceedings

The arbitration proceedings and any related documents shall be kept confidential by both parties, except as required by law or as necessary to enforce the arbitration award.

24.8 Right to Opt-Out

24.8.1 Opt-Out Period

You have the right to opt-out of this arbitration agreement by providing written notice to Olyn within 30 days of your acceptance of these Terms.

24.9 Severability

24.9.1 Invalid Provisions

If any provision of this Arbitration Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions shall remain in full force and effect.

25. General Terms

25.1 Entire Agreement

25.1.1 Comprehensive Understanding

These Terms, along with any policies or agreements referenced herein, constitute the entire agreement between you and Olyn regarding your use of the Services and supersede all prior agreements and understandings, whether written or oral.

25.2 Amendments

25.2.1 Right to Modify

Olyn reserves the right to amend these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on our website or notifying you through the Services.

25.2.2 Continued Use

Your continued use of the Services after any amendments constitutes your acceptance of the revised Terms.

25.3 Waiver

25.3.1 Non-Enforcement

The failure of Olyn to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

25.4 Severability

25.4.1 Validity of Provisions

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

25.5 Assignment

25.5.1 Transfer of Rights

Olyn may assign its rights and obligations under these Terms at any time without notice to you. You may not assign your rights or obligations under these Terms without Olyn's prior written consent.

25.6 Force Majeure

25.6.1 No Liability for Delays

Olyn shall not be liable for any failure to perform its obligations under these Terms if such failure results from circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, labor disputes, or governmental actions.

25.7 Headings

25.7.1 Clarification

The section headings in these Terms are for convenience only and shall not affect the interpretation of these Terms.

25.8 Contact Information

25.8.1 How to Reach Us

For any questions about these Terms or the Services, please contact us at:

  • Email: support@olyn.com

26. Entire Agreement

26.1 Comprehensive Understanding

26.1.1 Binding Agreement

These Terms, along with any policies, guidelines, or agreements referenced herein, constitute the entire agreement between you and Olyn regarding your use of the Services. This agreement supersedes all prior agreements, understandings, negotiations, and discussions, whether oral or written.

26.2 No Reliance on Prior Statements

26.2.1 Exclusion of Prior Representations

You acknowledge that you have not relied on any representations or statements made by Olyn or any third party in entering into this agreement, except as expressly set forth in these Terms.

26.3 Amendments and Modifications

26.3.1 Changes to the Agreement

Any modifications or amendments to these Terms must be made in writing and signed by both parties. Olyn reserves the right to amend these Terms as outlined in Section 25 (General Terms), and such amendments will be binding upon your continued use of the Services.

26.4 Severability

26.4.1 Validity of Provisions

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

26.5 No Waiver

26.5.1 Enforcement of Rights

The failure of Olyn to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

26.6 Relationship of Parties

26.6.1 No Partnership or Agency

Nothing in these Terms shall be construed as creating a partnership, joint venture, agency, or employment relationship between you and Olyn.

27. Contact Information

27.1 How to Reach Us

27.1.1 Customer Support

If you have any questions, concerns, or feedback regarding these Terms or the Services, please feel free to contact us. We are here to help!

27.2 Contact Methods

27.2.1 Email

You can reach us via email at: support@olyn.com

27.3 Response Time

27.3.1 Timely Replies

We strive to respond to all inquiries within a reasonable timeframe, typically within 48-72 hours. However, response times may vary based on the nature of your inquiry and the volume of requests we receive.

27.4 Feedback and Suggestions

27.4.1 User Input

We welcome your feedback and suggestions regarding our Services and these Terms. Your input is valuable in helping us improve our offerings.

28. Changes to Terms

28.1 Right to Modify

28.1.1 Amendments

Olyn reserves the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on our website or notifying you through the Services.

28.2 Notification of Changes

28.2.1 User Awareness

For material changes to these Terms, Olyn will make reasonable efforts to provide notice through the Services, via email, or through other means. It is your responsibility to review these Terms periodically for any updates.

28.3 Continued Use

28.3.1 Acceptance of Changes

Your continued use of the Services following any changes constitutes your acceptance of the revised Terms. If you do not agree with the changes, you must stop using the Services.

28.4 Specific Changes

28.4.1 Highlighting Key Modifications

In the event of significant changes, Olyn may highlight those changes for your convenience, ensuring that you are aware of important updates that may affect your rights and obligations.

28.5 Historical Versions

28.5.1 Access to Previous Versions

You may request access to previous versions of these Terms by contacting us at: support@olyn.com

28.6 Severability

28.6.1 Validity of Provisions

If any provision of these amended Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

By using our Services, you acknowledge that you have read and understood this Changes to Terms section and agree to its terms as part of your agreement with Olyn. Your acceptance of these terms ensures that you are informed about how changes will be communicated and how they may impact your use of the Services. 

Let your Movie, Course, Film, Documentary, etc.
shine on its own.

Together we democratise content distribution.

Let your Movie, Course, Film, Documentary, etc.
shine on its own.

Together we democratise content distribution.

Let your Movie, Course, Film, Documentary, etc.
shine on its own.

Together we democratise content distribution.

Let your Movie, Course, Film, Documentary, etc.
shine on its own.

Together we democratise content distribution.